Privacy Policy

Last updated: January 29, 2026

1. Introduction

AceX ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

By using AceX, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile information (if provided)

Authentication is handled by Clerk, a third-party authentication service. Please review Clerk's Privacy Policy.

2.2 Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe collects and processes payment data in accordance with Stripe's Privacy Policy.

2.3 Usage Data

We collect information about how you use the Service, including:

  • Matches viewed
  • Edge calculations performed
  • Features accessed
  • Time spent on the Service
  • Browser type and operating system

2.4 Automatically Collected Data

We may automatically collect certain technical information, including:

  • IP address
  • Device information
  • Browser type and version
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process your subscription and payments
  • Send you account-related notifications and updates
  • Send you email alerts for high-edge matches (Premium users who opt in)
  • Analyze usage patterns to improve our models and features
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

  • Clerk: Authentication and user management
  • Stripe: Payment processing
  • Hosting providers: To host and deliver the Service

4.2 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of AceX, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences
  • Analyze usage and improve the Service

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (HTTPS/TLS)
  • Secure authentication via Clerk
  • Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing emails

To exercise these rights, please contact us at support@acex.tennis.

9. Children's Privacy

The Service is not intended for users under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@acex.tennis